Themes and Trends in Library and Information Research: CILIP in Kent Conference, 8th November 2017

This was a really interesting and enjoyable day - great talks, good discussion and lovely people - what more could you ask of a conference? Hazel Hall was the first speaker, presenting on the topic of "The value of practitioner research, the impact of such research activity (on individual career paths as well as services provision) … Continue reading Themes and Trends in Library and Information Research: CILIP in Kent Conference, 8th November 2017

A-roving we will go

Last week, the some of the library staff in the Shiny Not-so-new Learning Centre had some training in roving - Roving for Service Excellence, no less. The training was delivered by Jigsaw@work®. We've actually been carrying out 'roving, or roaming, or floorwalking, or whatever you like to call it, for a number of years now, … Continue reading A-roving we will go